Representative APR Example
£300 borrowed for 30 days. Total amount payable by one repayment: £372.
Total interest payable by one repayment: £72. Representative APR 1223.6% (Variable)
0 Day(s)
Interest : £0
Repayment : £0

Complaints Policy

Do you have an issue with our services or any financial product? Submit us your complaint and get a response in no time. You can expect a response at the earliest. So, no matter what issues you have about our website or the services we offer, kindly contact us at Cash One Stop.

How can I make a complaint?
It is easy to reach us. Any complain you have regarding our website or services, you may make use of the below details to contact us.

While providing us your contact details, ensure that you are providing complete and correct details. Also information us the mode of communication you prefer and mention the best times to contact you. It will make the process easy and feasible for us.

How will my compliant be handled?
Complaints submitted to us will be taken care of in the following manner-

  • Anyone who have submitted us a complaint will be provided with an acknowledgement of receipt.
  • All possible steps will be taken by us to resolve any issue within a day.
  • We will keep you informed about the progress of you complaint on regular basis.
  • The FOS has set a period of 8 weeks to provide final response to a complaint and we will try our best to resolve the issues at the earliest.
  • Once resolved, we will provide a final response along with a summary and our verdict in the matter.
  • If you are not satisfied with the resolution of the issue, you may take your complaint to the Financial Ombudsman Service (FOS).

We Are A Broker, Not A Lender

The operator of this website is not a lender and does not make credit decisions. The information you provide will be used in securing you a payday loan through our UK network of leading Payday Loan Lenders and Brokers. The personal, financial and employment information that we collect is stored electronically for the duration of your application and is removed from our system upon acceptance from a lender.

We expect you to repay your loan on the date agreed, so if you do not think you are in a position to make your repayments please do not apply with us in the first place. It is not worth risking your credit rating nor any financial consequences which might result.

Payday Loans are classified by the Financial Conduct Authority as High Risk Financial Instruments and are typically subject to higher rates of interest than those charged by 'high-street commercial lenders'.

Please note that payday loans are meant to be used for short term financial emergencies and are not designed to provide long term solutions.

Any queries or complaints regarding our service should be addressed in writing to this address.

Pervasive Web Solutions is authorised and regulated by the Financial Conduct Authority to carry out Credit Broking: Authorisation Number FRN740122
Authorisation can be checked on the Financial Service Register at


Site owned & operated by
Pervasive Web Solutions
Room G49, Lakeside House, 1 Furzeground Way,
Stockley Park, Uxbridge, Middlesex, UB11 1BD

Authorised and regulated by the Financial Conduct Authority.
Authorisation can be checked on the Financial Service Register at
Credit Broking: Authorisation Number FRN740122
Data Protection Reg No: ZA123718

Warning: Late repayment can cause you serious money problems. For help, go to